Support

Contact support

Email support@wyra.ai. Include your workspace name — and your subscription reference if it's a subscription issue — and a support engineer will reply.

For campaign setup, capacity, or onboarding, write to success@wyra.ai or reach your onboarding contact directly.

Help center and documentation

Guides and platform documentation live at help.wyra.ai. New workspace? Start with the Getting Started collection.

Billing and subscriptions

For invoices, payment methods, refunds, and subscription changes, write to billing@wyra.ai.

Bought Wyra through a cloud marketplace — AWS Marketplace or Azure Marketplace? Billing is managed by the marketplace, and you can manage or cancel the subscription from its portal at any time. For anything on the Wyra side, email support@wyra.ai with your subscription reference.

Sales and demos

Not a customer yet? Book a demo at book.wyra.ai. The support channels above are for existing customers.

Security issues

To report a security vulnerability or suspected incident, email security@wyra.ai. Leave sensitive details out of the first message — we'll set up a secure channel.